SURGE ACADEMY
How-tos
How to register on Surge Academy site?
1. Click the “Login” menu on the upper right portion of the website.
2. Click “Register Now” on the login form.
3. Enter your account information and click “SIGN UP”.
REMINDERS:
- There should be only ONE user account per enrolled student. Kindly register using your FREELANCING GMAIL Account.
- All Courses are Non-Transferrable and Non-Refundable.
- User accounts are automatically deleted when:
- An email address other than the Freelancing GMAIL is being used.
- Same person with dual/multiple accounts.
How to log in?
1. On the SURGE Academy website, click on the Register/Login button
2. Enter your email/username and password after Login form pops-up, then click LOGIN button. If you forget your password, click Reset your password.
3. “You have logged in” message will show once you are successfully logged in.
REMINDERS:
- Please make sure to enter your correct account details to prevent you from the failed login. Note that if you reached 5 attempts your account will be blocked and you can only try again after 24 hours. Reset your password immediately if you forget your password to prevent it to happen.
- If the error persists, kindly send us a screenshot of the error message and email it to members@surgedigital.agency. You can also reach us via our Contact Page: https://academy.surgedigital.agency/contact/.
How to reset a password?
1. On the SURGE Academy website, click on the Login button
2. Click Reset your password then follow the instructions after you enter your account details.
How to Navigate Your Profile
1. Go to your Profile Dashboard
2. Customize Your Profile Section
3. Courses
4. Quizzes
5. Wishlist
6. Order
7. Assignments
8. Order Woocommerce
9. Settings
10. Logout
11. Membership Dashboard
How to customize a Profile?
1. Go to your Profile Dashboard
2. Go to Settings
3. Customize Your Info
4. Customize Your Display Picture
5. Change Your Password
How to Change Your Password?
1. Go to your Profile Dashboard
2. Go to Settings Tab and Click Password
3. Fill up the required fields
How to Access the Courses?
1. On your Profile Dashboard, go to Courses
2. Check the Course Overview on the right side of the web page. Click your enrolled course/courses.
3. Under the curriculum tab, click the Orientation/Coaching session to start watching your video lessons.
How to avail the Surge Marketplace Membership?
Method 1
1. Go to website address
2. Log in
3. Scroll down
4. Choose your premium membership level
5. Check details of selected membership
6. Confirmation
7. Fill out the student form
Method 2
1. After you log in, go to any course
2. Choose your premium membership level
3. Check details of selected membership
4.Confirmation
5. Fill out the student form
WHERE TO CHECK MY MEMBERSHIP SUBSCRIPTION DETAILS - YOU CAN VIEW IT ON THE PROFILE DASHBOARD?
1. Go to PROFILE
2. PROFILE DASHBOARD
3. View membership subscription details
HOW TO NAVIGATE MEMBERSHIP TABS?
Option 1: Welcome TAB
Option 2: Billing Information TAB
Option 3: Invoice TAB
Option 4: View Invoice
Option 5: Cancel TAB
Option 6: View Cancel
CONTACT US!
For Technical Issues: members@surgedigital.agency
For Submission and Certificate: courses@surgedigital.agency
For any Concerns or Questions: info@thesurgemarketplace.com
