Sale!

Customer Service, Sales and Support Course

₱500.00

For individual purchase:

Video on Demand Only
—> P500 – Early Bird Rate (First 5 slots only)
P1,500 – Promo Rate

Enrollment Options:

  • Option A – VOD ONLY: No live coaching sessions. Only 11 video lessons, online certification, 24/7 email support | 12 months of access
  • Option B – FULL COURSE: 2 live coaching sessions, 11 video lessons, online certification, 24/7 email support | 12 months of access
  • Option C – WITH MENTORING: 5 hours worth of personalized one-on-one mentoring, 11 video lessons, online certification, 24/7 email support | 12 months of access

Do you know that handling unhappy customers the right way will make them loyal customers? It is possible! Enroll in Surge Marketplace’s Customer Service, Sales, and Support Course. With this course, you will learn techniques for knowing yourself and your customers, effective tools for customer service, lead generation, and setting appointments, and so much more.

Start earning at home with Customer Service, Sales, and Support Course today!

The Surge Marketplace is a leader in online courses innovation in the Philippines. We have been crafting relevant, high-quality, and on-demand online training to leverage your freelancing and business this year, with over 30,000 students around the globe!

Enroll in Surge Marketplace’s Customer Service, Sales, and Support Course now…

Millions are shifting to online jobs today. It is the future of work. One gets to earn BIG fast with the right focus and determination. Surge Marketplace is devoted to YOUR success, so we pray this promo will HELP you and your family.

  • You have a Coach guiding you throughout the process!
  • Step-by-step lessons
  • Complete Curriculum: Set up and #skills training
  • 24/7 online access to lessons
  • Group collaboration
  • Live sessions
  • Recorded sessions
  • Freelancing family
  • Lifetime support
  • One of the lowest freelancing courses in the market with lots of contents
  • No hidden marketing tricks
  • Proven results: 1-2 Surge Marketplace students are hired daily!
  • The Surge Marketplace Heart: Our mission is your success. Our reward is to see you and your family flourish.

Category:

What you'll learn

Training Coverage:

  • Introduction to Customer Service
  • Knowing Yourself and Your Customers
  • English Language Proficiency
  • Common Tools for Customer Service
  • Online Hiring Platforms
  • Retail/E-commerce Perspective
  • Hospitality/Food and Beverage
  • Lead Generation and Appointment Setting
  • Sales Strategies and Retention
  • BPO Basics
  • BPO Integration
  • Complaints Handling

 

LEARNING PATH

I’m here to help! Make the first step to improving your life by reaching out today.

 

In-depth Courses  —   Premium Membership   —  Affiliate

Course Content

This Course includes:

* 12 recorded sessions
* Learning teams
* Lifetime assistance
* With online certification after course completion

Trainer

Margareth Mary Angeli Serrano

Academic Background:
– BS Agribusiness Economics, University of the Philippines – Mindanao

Training:
– Freelancing Course by Coach Julmar Grace Locsin, Filipino Virtual Assistance, Year 2018
– Social Media Marketing and Management In-depth Course by Coach Julmar Grace Locsin, the Year 2018

Expertise and Experience:
– Experienced Real Estate Virtual Assistant
– Experienced Real Estate Residential Property Manager
– Experienced Transaction Coordinator
– DHSUD Accredited Real Estate Salesperson

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Surge is a tech social empowerment enterprise dedicated to improving the quality of life, commerce, and sustainability. Thank you for helping us empower lives by availing our online courses, services and solutions.

Philippine Address: Commercial Door B2, Ground Floor, Luisa Ave. Square, E. Jacinto Extension, Poblacion District, Davao City, Philippines
US Address: 514 El Sereno Pl #133, Tampa FL 33603

Phone no.: +63917-152-9383

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